About Order

Payment / Shipment / Return & Refund

About shipping to USA and Australia
Due to the global reduction in air traffic, Japan Post has temporarily suspended the acceptance of small packet bound for the U.S. and Australia by air from Tuesday, November 2.

Shipping area

Shipping to the following areas and countries is available.

Zone 1a : Asia

China, Hong Kong, Macao, Philippine, Korea, Taiwan

Zone 1b : Asia
Butan, Cambodia, Indonesia, Malaysia, Myanmar, Singapore, Sri Lanka, Thailand, Vietnam

Zone 2a : Oceania, Middle East, Central America
New Zealand, Turkey, Qatar, Lebanon, Mexico, Panama

Zone 2b : Oceania, North America
Australia, Canada

Zone 3 : Europe
Netherlands, Austria, Switzerland, Germany, France, Belgium, Monaco, Liechtenstein, Luxemburg, Iceland, Estonia, Sweden, Denmark, Norway, Finland, Latvia, Lithuania, United Kingdom, Italy, Croatia, San Marino, Spain, Slovenia, Czech, Hungary, Bulgaria, Portugal, Poland

Zone 4 : South America, Africa
Egypt, Gabon, Ghana, Kenya, Cote d'Ivoire, Tanzania, Tunisia, Togo, Nigeria, Madagascar, Mauritius, South Africa, Ecuador, Sudan

Zone 5 : United States

Including Guam and other overseas territories



Type of shipping method

We use the services of the post office to deliver our products.


EMS
Express Mail Servise up to 30kg with tracking

International e-packet
up to 2kg with tracking

International parcel post for Zone 1a
up to 30kg with tracking

International parcel post is the more economical service than EMS for shipments of 2kg or more to China, Hong Kong, Macao, Philippine, Korea, and Taiwan.

To Australia, Canada and United States only Unregistered small packet may be available due to COVID-19. Informations will be updated as needed.
Please note that we cannot be held any responsible for undelivered or lost parcels, as they cannot be tracked.
As a compensated and traceable service to United States, we can also offer delivery by Yamato Transport.

If your order exceeds the size/weight limit, you may be charged extra for shipping. In this case we will contact you with the shipping costs.

Depending on your location, it may take longer to deliver your order due to COVID-19.


Example of shipping costs for music media
(currency: Japanese Yen)

All media are calculated at normal weight. The price includes the weight of the packaging.


Zone 1a/1b

Items

EMS

e-packet

parcel post (for 1a)

1CD/Tape/7”

¥1,400

¥780

-

2CD/Tape/7”

¥1,400

¥870

-

3CD/Tape/7”

¥1,540

¥1,050

-

1LP/12”

¥1,540

¥1,140

-

2LP/12”

¥1,960

¥1,410

-

6LP/12”

¥3,300

¥2,400

-

7LP/12”

¥3,800

-

¥3,100

10LP/12”

¥4,800

-

¥3,800

Zone 2a

Items

EMS

e-packet

1CD/Tape/7”

¥2,400

¥910

2CD/Tape/7”

¥2,400

¥1,030

3CD/Tape/7”

¥2,660

¥1,270

1LP/12”

¥2,660

¥1,390

2LP/12”

¥3,440

¥1,750

6LP/12”

¥6,100

¥3,070

7LP/12”

¥7,200

-

10LP/12”

¥9,400

-

Zone 2b

Items

Unregistered small packet

1CD/Tape/7”

¥600

2CD/Tape/7”

¥720

3CD/Tape/7”

¥960

1LP/12”

¥1,080

2LP/12”

¥1,440

6LP/12”

¥2,760

Zone 3

Items

EMS

e-packet

1CD/Tape/7”

¥2,450

¥910

2CD/Tape/7”

¥2,450

¥1,030

3CD/Tape/7”

¥2,700

¥1,270

1LP/12”

¥2,700

¥1,390

2LP/12”

¥3,450

¥1,750

6LP/12”

¥6,000

¥3,070

7LP/12”

¥7,050

-

10LP/12”

¥9,150

-

11~15LP/12”

¥12,300

-

Zone 4

Items

EMS

e-packet

1CD/Tape/7”

¥2,400

¥1,000

2CD/Tape/7”

¥2,400

¥1,180

3CD/Tape/7”

¥2,740

¥1,540

1LP/12”

¥2,740

¥1,720

2LP/12”

¥3,760

¥2,260

6LP/12”

¥7,300

¥4,240

7LP/12”

¥8,800

-

10LP/12”

¥11,800

-

Zone 5

Items

Unregistered small packet

EMS

Yamato Transport

1CD/Tape/7”

¥880

¥2,400

¥2,750

2CD/Tape/7”

¥1,010

¥2,400

¥2,750

3CD/Tape/7”

¥1,270

¥2,660

¥2,750

1LP/12”

¥1,400

¥2,660

¥4,650

2LP/12”

¥1,790

¥3,440

¥4,650

6LP/12”

¥3,220

¥6,100

¥4,650

7LP/12”

-

¥7,200

¥4,650

10LP/12”

-

¥9,400

¥4,650

11~15LP/12”

-

¥12,700

¥4,650



Price List
(unit: gram / currency: Japanese Yen)

The price include the weight of the packaging.

EMS

Weight

Zone 1a/1b

Zone 2a/5

Zone 3

Zone 4

~500g

¥1,400

¥2,400

¥2,450

¥2,400

~600g

¥1,540

¥2,660

¥2,700

¥2,740

~700g

¥1,680

¥2,920

¥2,950

¥3,080

~800g

¥1,820

¥3,180

¥3,200

¥3,420

~900g

¥1,960

¥3,440

¥3,450

¥3,760

~1,000g

¥2,100

¥3,700

¥3,700

¥4,100

~1,250g

¥2,400

¥4,340

¥4,300

¥4,900

~1,500g

¥2,700

¥4,900

¥4,850

¥5,700

~1,750g

¥3,000

¥5,540

¥5,450

¥6,500

~2,000g

¥3,300

¥6,100

¥6,000

¥7,300

~2,500g

¥3,800

¥7,200

¥7,050

¥8,800

~3,000g

¥4,300

¥8,300

¥8,100

¥10,300

~3,500g

¥4,800

¥9,400

¥9,150

¥11,800

~4,000g

¥5,300

¥10,500

¥10,200

¥13,300

~4,500g

¥5,800

¥11,600

¥11,250

¥14,800

~5,000g

¥6,300

¥12,700

¥12,300

¥16,300

~5,500g

¥6,800

¥13,800

¥13,350

¥17,800

~6,000g

¥7,300

¥14,900

¥14,400

¥19,300

~7,000g

¥8,100

¥16,800

¥16,200

¥21,400

~8,000g

¥8,900

¥18,700

¥18,000

¥23,500

~9,000g

¥9,700

¥20,600

¥19,800

¥25,600

~10,000g

¥10,500

¥22,500

¥21,600

¥27,700

~11,000g

¥11,300

¥24,400

¥23,400

¥29,800

~12,000g

¥12,100

¥26,300

¥25,200

¥31,900

~13,000g

¥12,900

¥28,200

¥27,000

¥34,000

~14,000g

¥13,700

¥30,100

¥28,800

¥36,100

~15,000g

¥14,500

¥32,000

¥30,600

¥38,200

~16,000g

¥15,300

¥33,900

¥32,400

¥40,300

~17,000g

¥16,100

¥35,800

¥34,200

¥42,400

~18,000g

¥16,900

¥37,700

¥36,000

¥44,500

~19,000g

¥17,700

¥39,600

¥37,800

¥46,600

~20,000g

¥18,500

¥41,500

¥39,600

¥48,700

~21,000g

¥19,300

¥43,400

¥41,400

¥50,800

~22,000g

¥20,100

¥45,300

¥43,200

¥52,900

~23,000g

¥20,900

¥47,200

¥45,000

¥55,000

~24,000g

¥21,700

¥49,100

¥46,800

¥57,100

~25,000g

¥22,500

¥51,000

¥48,600

¥59,200

~26,000g

¥23,300

¥52,900

¥50,400

¥61,300

~27,000g

¥24,100

¥54,800

¥52,200

¥63,400

~28,000g

¥24,900

¥56,700

¥54,000

¥65,500

~29,000g

¥25,700

¥58,600

¥55,800

¥67,600

~30,000g

¥26,500

¥60,500

¥57,600

¥69,700

International e-packet

Weight

Zone 1a/1b

Zone 2a

Zone 3

Zone 4

~200g

¥780

¥910

¥910

¥1,000

~300g

¥870

¥1,030

¥1,030

¥1,180

~400g

¥960

¥1,150

¥1,150

¥1,360

~500g

¥1,050

¥1,270

¥1,270

¥1,540

~600g

¥1,140

¥1,390

¥1,390

¥1,720

~700g

¥1,230

¥1,510

¥1,510

¥1,900

~800g

¥1,320

¥1,630

¥1,630

¥2,080

~900g

¥1,410

¥1,750

¥1,750

¥2,260

~1,000g

¥1,500

¥1,870

¥1,870

¥2,440

~1,100g

¥1,590

¥1,990

¥1,990

¥2,620

~1,200g

¥1,680

¥2,110

¥2,110

¥2,800

~1,300g

¥1,770

¥2,230

¥2,230

¥2,980

~1,400g

¥1,860

¥2,350

¥2,350

¥3,160

~1,500g

¥1,950

¥2,470

¥2,470

¥3,340

~1,600g

¥2,040

¥2,590

¥2,590

¥3,520

~1,700g

¥2,130

¥2,710

¥2,710

¥3,700

~1,800g

¥2,220

¥2,830

¥2,830

¥3,880

~1,900g

¥2,310

¥2,950

¥2,950

¥4,060

~2,000g

¥2,400

¥3,070

¥3,070

¥4,240

International parcel post (for Zone 1a)


Weight

Zone 1a

~2,500g

¥3,100

~3,000g

¥3,450

~3,500g

¥3,800

~4,000g

¥4,150

~4,500g

¥4,500

~5,000g

¥4,850

~5,500g

¥5,150

~6,000g

¥5,450

~6,500g

¥5,750

~7,000g

¥6,050

~7,500g

¥6,350

~8,000g

¥6,650

~8,500g

¥6,950

~9,000g

¥7,250

~9,500g

¥7,550

~10,000g

¥7,850

~11,000g

¥8,250

~12,000g

¥8,650

~13,000g

¥9,050

~14,000g

¥9,450

~15,000g

¥9,850

~16,000g

¥10,250

~17,000g

¥10.650

~18,000g

¥11,050

~19,000g

¥11,450

~20,000g

¥11,850

~21,000g

¥12,250

~22,000g

¥12,650

~23,000g

¥13,050

~24,000g

¥13,450

~25,000g

¥13,850

~26,000g

¥14,250

~27,000g

¥14,650

~28,000g

¥15,050

~29,000g

¥15,450

Unregistered Small Packet (for Zone 2b/5)

Weight

Zone 2b

Zone 5

~200g

¥600

¥880

~300g

¥720

¥1,010

~400g

¥840

¥1,140

~500g

¥960

¥1,270

~600g

¥1,080

¥1,400

~700g

¥1,200

¥1,530

~800g

¥1,320

¥1,660

~900g

¥1,440

¥1,790

~1,000g

¥1,560

¥1,920

~1,100g

¥1,680

¥2,050

~1,200g

¥1,800

¥2,180

~1,300g

¥1,920

¥2,310

~1,400g

¥2,040

¥2,440

~1,500g

¥2,160

¥2,570

~1,600g

¥2,280

¥2,700

~1,700g

¥2,400

¥2,830

~1,800g

¥2,520

¥2,960

~1,900g

¥2,640

¥3,090

~2,000g

¥2,760

¥3,220

Yamato Transport (for United States)

Weight

Price

~2,000g (except LP/12", up to 60cm total)

¥2,750

~5,000g (up to 80cm total)

¥4,650

~10,000g (up to 100cm total)

¥8,850

~15,000g (up to 120cm total)

¥15,050

~20,000g (up to 140cm total)

¥20,550

~25,000g (up to 160cm total)

¥26,050


Shipping date

Usually, we will ship within 5 business days after the order is confirmed.

Time to delivery

It depends on the region and country of delivery.

Please note that delivery may be delayed due to COVID-19. We will provide you with as much information as we can.


Caution

Postal operators in the destination country may impose duties, tariffs or taxes on international mail.
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