About Order

Payment / Shipment / Return & Refund

Shipping area

Shipping to the following areas and countries is available.

Zone 1 : Asia

China, Korea, Taiwan

Zone 2 : Asia
Hong Kong, Macao, Butan, Cambodia, Indonesia, Malaysia, Myanmar, Philippine, 
Singapore, Sri Lanka, Thailand, Vietnam

Zone 3 : Oceania, Canada, Europe, Middle East, Central America
Australia, New Zealand, Canada, Netherlands, Austria, Switzerland, Germany, France, Belgium, Monaco, Liechtenstein, Luxemburg, Iceland, Estonia, Sweden, Denmark, Norway, Finland, Latvia, Lithuania, United Kingdom, Italy, Croatia, San Marino, Spain, Slovenia, Czech, Hungary, Bulgaria, Portugal, Poland, Turkey, Qatar, Lebanon, Mexico, Panama

Zone 4 : United States

Including Guam and other overseas territories


Zone 5 : South America, Africa
Egypt, Gabon, Ghana, Kenya, Cote d'Ivoire, Tanzania, Tunisia, Togo, Nigeria, Madagascar, Mauritius, South Africa, Ecuador, Sudan, Argentina



Type of shipping method

We use the services of the post office to deliver our products.


EMS
Express Mail Servise up to 30kg with tracking

International small packet
up to 2kg with tracking

International parcel post
up to 10kg with tracking
*Only Zone 1 is available up to 30kg.


As a compensated and traceable service to United States, we can also offer delivery by Yamato Transport.

If your order exceeds the size/weight limit, you may be charged extra for shipping. In this case we will contact you with the shipping costs.


Price List

Please see web site of Japan Post.

https://www.post.japanpost.jp/index_en.html

If your order exceeds the size/weight limit, you may be charged extra for shipping. In this case we will contact you with the shipping costs.


Shipping date

Usually, we will ship within 5 business days after the order is confirmed.

Time to delivery

It depends on the region and country of delivery.

Caution

Postal operators in the destination country may impose duties, tariffs or taxes on international mail.
Language
Japanese
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English